INTRODUCTION

As you can imagine, managing efficient ordering for tens of thousands of employees takes coordination, not just for UPMC, but also among manufacturers, distribution networks, and group purchasing organizations. Without a specific solution in place, UPMC began identifying issues, ranging from orders purchased from off-contract vendors to staff ordering items in small increments and missing bulk discounts, that easily added up to millions of dollars in lost savings. UPMC knew that it needed a solution that would afford users a single interface to connect to supplier-hosted and maintained web catalogs.

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