CNA & IHHP - Developing Leaders and Culture in a Hybrid World

Case study

CNA & IHHP Case Study

Since 2016, we have been working with CNA to deliver Emotional Intelligence and Last 8% Conversations programs to CNA management. In working with us, CNA leaders have been able to improve their relationships across the entire organization.

As a result of this collaboration, CNA was able to navigate through the challenges related to remote and hybrid work settings more effectively when the pandemic hit.

The skills its leaders had developed through our training programs, such as empathy, active listening and leading through difficult conversations, were integral in creating connection when working remotely and through the transition to hybrid.

In this in-depth case study dig deeper into how CNA leveraged our Science of Emotional Intelligence and Last 8% Conversations training to develop their leaders and teams. Along with why it's now critical that leaders focus on cultivating social connection and help employees experience a sense of belonging, not only to attract and retain talent, but to build a high-performing work culture.

Complete the form to immediately access the case study and learn more about:

  • CNA's training objectives when they started their partnership with IHHP and their learning outcomes
    • How to effectively build people skills and work culture in a hybrid world
      • Why emotionally intelligent leadership is the key to success 
      • Leadership and culture training solutions for the hybrid world

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We help you harness the emotions that stand in the way of building trust, collaboration, and engagement across the organization. We function as an extension of your team, ensuring that your people build the skills of Emotional Intelligence so everyone can perform at their best even during great challenge and change.

Over the past 20 years, we built a methodology of teaching these skills with life changing results to Olympic and professional athletes, hundreds of blue chip companies, including Goldman Sachs, Intel and IBM and many  government agencies, including the US Marines and NASA. We have also, literally, written the book on pressure, with it becoming a NY Times bestseller.

Learn more about IHHP