Since 2016, we have been working with CNA to deliver Emotional Intelligence and Last 8% Conversations programs to CNA management. In working with us, CNA leaders have been able to improve their relationships across the entire organization.
As a result of this collaboration, CNA was able to navigate through the challenges related to remote and hybrid work settings more effectively when the pandemic hit.
The skills its leaders had developed through our training programs, such as empathy, active listening and leading through difficult conversations, were integral in creating connection when working remotely and through the transition to hybrid.
In this in-depth case study dig deeper into how CNA leveraged our Science of Emotional Intelligence and Last 8% Conversations training to develop their leaders and teams. Along with why it's now critical that leaders focus on cultivating social connection and help employees experience a sense of belonging, not only to attract and retain talent, but to build a high-performing work culture.
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IHHP is a global leader in culture development and emotional intelligence, with a proven track record of working with Fortune 500 organizations, government bodies, and academic institutions worldwide. We build long-term relationships and become advisors to organizations who routinely face pressure and want to create a lasting culture, such as Allstate, United Healthcare, Fidelity, Microsoft, Harvard, US Navy, along with NFL and NBA teams. Our learning systems are rooted in neuroscience, incorporating established theories and the latest research. We provide assessments, and employ a systemic approach to build and embed corporate culture at all levels of the organization.