Digital Mailroom Management

Enabling healthcare payers to get an edge in today's complex, ever-evolving healthcare industry

When data flows digitally, costs go down, while quality and efficiencies improve.

Today, healthcare payers struggle to cope with the enormous and continually growing volume of physical and electronic media arriving every day from customers, lawyers, agents, brokers, and related industry professionals.

Managing enormous amounts of paper-based records while maintaining data integrity is not only manually intensive for the payer's staff, but also a growing reason of member dissatisfaction and revenue loss caused due to delays associated with paperwork.

Expedite your business processes with MDI's digital mailroom service by eliminating paper at your' front door' and improve operational efficiency, customer experience, and regulatory compliance while optimizing costs.

Don't take our word for it.. Read what our clients have to say about working with us.

Just wanted to take a moment to share some feedback that I’ve been receiving from my Claims leads (and some of my own) that your team works with on a day-to-day basis. I’ve consistently received the feedback that your team is responsive, meticulous in the work.

Megan,  Director of Claims and Care Management

I wanted to thank you and the team for the excellent work that you are doing for the Accumulator Requests. You were able to beat the committed completion dates, which is very much appreciated. Please share my appreciation with the team! Great work and thank you!

Ryan, Manager, Claims Operations

You have been doing a great job with all the extra stuff we have been sending your way like the special claims and the stop loss claims plus the claims that need 3 or 4 levels of audit. Thank you and your team for always stepping up and helping out.

Lisa, Lead Auditor, Quality Control Specialist

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