Highlights include:
- 95% of lenders are beginning to leverage AI tools in some aspect of their business (i.e. credit decisioning, loan servicing)
- 51% of lenders cited regulator audits as their biggest concern
- 29.73% of lenders said the top metric automation has improved in the lending process is reduced cost
- Nearly 44% of lenders are interested in leveraging AI to compete with lenders who are also using these tools
