Download the Infographic now to uncover the truth on customer centricity in claims

Boosting the customer experience is the primary goal of the majority of claims departments. That’s what 91% of senior insurance executives believe, according to a new survey by Intelligent Insurer in association with Blue Prism.

What does the future hold for today’s claims professionals ? Find out by downloading the infographic for Intelligent Insurer’s Claims 2021 Survey.

Access your infographic now by using the form on the right >>

To give you a taster of what to expect:

Learn about the long-term strategic challenges for claims and how social inflation triggered by the pandemic had a direct impact on claims
Find out how to become truly customer-centric and make a positive impact on the overall customer retention of your business
Which emerging technologies have the biggest potential to transform claims and help in driving efficiencies?

Download your infographic now, enter your details using the form on the right-hand side >>

You’ll get an immediate snapshot of how claims is set to transformed by technologies including: 

1. Predictive analytics
2. Artificial intelligence & machine learning 

3. Robotic process automation
4. APIs
5. Telematics
6. Internet of things
7. Drones/satellites
8. Blockchain/distributed ledger technology

Access your infographic now, enter your details using the form on the right-hand side >>

By viewing this infographic you’ll get insights into:

• Which technologies are poised to revolutionize claims in the next 12 months—Have you got all the bases covered?  
• Where jobs are under threat from the advent of robotics and AI—Should you be concerned?
• How tech investments have performed so far, and what’s planned in the short, medium and long term—Are you wasting your time on initiatives which won’t deliver?

Download your infographic now, enter your details using the form on the right-hand side >>

I hope you enjoy the content. If you have any feedback, please get in touch.

Izabela Janecka
Program Director, Claims
Intelligent Insurer
Direct line: +44 (0)203 301 8212

Get Intelligent Insurer’s Claims 2021 survey results here! 

Enter your details below and you’ll immediately be sent the infographic with exclusive stats and facts on the future of claims.

This special report is produced by Intelligent Insurer and sponsored by Blueprism. By registering to view the publication, you agree to share your contact information with both Intelligent Insurer and Blueprism. Full details of our privacy policy can be found here.

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