Since our branches closed in mid-March, our team has been planning how to reopen with the safety and wellness of our members and employees as our top consideration with every decision.
With that in mind, we're excited to share an update about our reopening approach and the first steps we're taking to welcome you back inside our lobbies.
Most of our branch lobbies will be OPEN, beginning Monday, June 1, 2020!
Our KCAL branch will remain closed in order to best serve our members at our other branch locations.
For the safety of our members, employees and communities at large, we will now be requiring face coverings while inside all of our branch lobbies. We will continue to require all members to sign in and lift face coverings to verify their identity prior to conducting any transaction.
Our drive-thru's continue to remain open with expanded service offerings for those members who do not feel comfortable lifting their face covering, may have small children with them, or may have an underlying medical condition.
We've placed floor spacing markers in each of our branches, ensuring six feet or more between each member.
We've made hand sanitizer available throughout our lobbies for both our members and employees to use.
We've increased our cleaning and sanitizing schedule, paying extra attention to high-touch areas.
Our restrooms will also remain closed to members for the time being.
FREE BILL PAY
Pay all of your bills online, in one place, without the need for stamps. With our free bill pay service, you can: send payments to virtually any merchant in the U.S., schedule payments far in advance and more. To get started, you'll need to be enrolled in Online Banking and have a checking account.
Paying on your Unity One Credit Union loan just got easier. Make a loan payment online using a debit card or e-check with our hassle-free service that credits your account immediately.
UNITY ONE MOBILE APP
All the features of online banking, in a mobile friendly environment. Plus, you can deposit checks in a snap!
To deposit a check using Mobile Deposit:
1. Log in to your account through our app
2. Open the "Checking" account tab
3. Click on the camera icon
4. Follow the instructions on your screen
And, to ensure your mobile deposit doesn't get rejected*, please make sure that the check is signed by the payee, the payee is on the account and the back of the check is endorsed with "For Mobile Deposit at Unity One CU Account XXXXXX."
*We cannot accept checks made payable to a minor for deposit into a parent's account, insurance checks made payable to two persons but only signed by one or only one person is on the account, and checks made payable to "Cash" or to "Unity One."
Schedule an appointment with one of our Certified Credit Union Financial Counselors via telephone. Our counselors can help you: establish a budget, navigate through a tough financial decision and give you the resources you may need right now.
With Unity One's Life IQ program, you can view many short, educational videos that cover over 25 different financial situations.
We know it's a difficult time economically. If you need help, we have options.
We have options available for our members who have been financially impacted by the COVID-19 pandemic.
Need individual assistance? Let us know and we'll reach out!