When the global pandemic hit, the number of delivery and pickup orders via phone quickly became too much for C&H to handle manually.
Like many other independent restaurants, C&H Hawaiian Grill felt the impact of the COVID-19 pandemic and was forced to shift its business model. Before the pandemic, C&H used third-party delivery services such as Uber Eats and DoorDash and hired someone full-time to handle delivery and pickup orders via phone. When the global pandemic hit, the number of delivery and pickup orders via phone quickly became too much to handle manually.
Since their current third-party ordering services did not have a solution for curbside pickup, and many of their orders were still call-ins, C&H knew they needed another solution. That’s where UBMe and Star Micronics come in.
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