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Improve email interactions with added features and functionalities

GENESYS PURECONNECT ADD-ON

Quickly and Easily Facilitate Email
Interactions

A Value-Added Tool for Contact Center Managers and Supervisors

Contact center managers, administrators and tech resources
are often challenged with limited capabilities that impede
their ability to properly and efficiently manage email flows.

Customer-focused companies of all sizes require value-added tools that boost email interaction capabilities, adding much needed features and functionalities at the hands of contact center professionals.

With QC3 iNFiNiTi Email Flow Tools, benefit from enhanced
productivity by eliminating manual email handling and
automating routing features. Redirect wasted hours towards
value-based activities that enhance the bottom line.

OPENING HOURS MANAGEMENT

INBOUND ROUTING RULES

EMAIL AND WEBFORM BODY PARSING

AND MORE!

Seamlessly integrated with Genesys PureConnect

Enhance your solution for maximum productivity 

download the guide

Learn how you can make your Genesys PureConnect solution better! 

Download the QC3 iNFiNiTi Email Flow Tools guide.

Email Flow Tools

VALUE-ADDED CONTACT CENTER APPLICATION

QC3 iNFiNiTi Solutions for Genesys PureConnect

Quovim C3 

1255 Philips Square, Suite 307  Montreal, Quebec, H3B 3G1  1.855.9QUOVIM