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Seamlessly integrate Microsoft Dynamics for an optimal agent desktop

GENESYS PURECONNECT ADD-ON

Optimize Agent Productivity, Enhance the Customer Experience

Boost Connectivity and Agility

Optimize and streamline your agent desktop by leveraging Genesys PureConnect Interaction Desktop/Interaction Connect features right from your CRM window! 

The QC3 iNFiNiTi CRM Dynamics Connector allows agents to manage critical daily functions from one application, saving time while delivering increased functionalities to their desktop. 

What’s more, it’s one of the only PureConnect add-ons fully integrated with Interaction Dialer.

Gone are the days of flipping multiple screens to respond to a call or close an interaction. Our integrated connector allows your agents to navigate within your CRM while handling your customer interactions.

Give your agents an enhanced workspace so they remain focused on delivering Exceptional Customer Experiences

Seamlessly integrated with Genesys PureConnect

Enhance your solution for maximum productivity 

download the guide

Learn how you can make your Genesys PureConnect solution better! 

Download the QC3 iNFiNiTi CRM Dynamics Connector guide.

CRM DYNAMICS CONNECTOR

VALUE-ADDED CONTACT CENTER APPLICATION

QC3 iNFiNiTi Solutions for Genesys PureConnect

Quovim C3 

1255 Philips Square, Suite 307   Montreal, Quebec, H3B 3G1   1.855.9QUOVIM