Optimize and streamline your agent desktop by leveraging Genesys PureConnect Interaction Desktop/Interaction Connect features right from your CRM window!
The QC3 iNFiNiTi CRM Dynamics Connector allows agents to manage critical daily functions from one application, saving time while delivering increased functionalities to their desktop.
What’s more, it’s one of the only PureConnect add-ons fully integrated with Interaction Dialer.
Gone are the days of flipping multiple screens to respond to a call or close an interaction. Our integrated connector allows your agents to navigate within your CRM while handling your customer interactions.
Learn how you can make your Genesys PureConnect solution better!
Download the QC3 iNFiNiTi CRM Dynamics Connector guide.