Leveraging Video Technology as a Call Center Solution

TAKE YOUR CUSTOMER SERVICE TO THE NEXT LEVEL

By offering accessible customer service your company can better tap into the $86B deaf and hard of hearing market share.

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Why Use Connect Direct?

Decrease call times

Companies that staff a team of ASL-fluent representatives have decreased call times by up to 42% and increased deaf customer engagement by 300-533%.

increase accuracy

By communicating with your customers in their primary language, your representatives can better address questions and concerns in a manner consistent with your brand. 

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