CC4Teams is named one of 2023's top Native solutions choices to enhance Microsoft Teams. There's a major expansion in Microsoft Teams adoption as many businesses have adapted to hybrid working. However, organizations realize various specific features are required to transform the Teams platform into a full-service hybrid contact center.
CC4Teams allows agents to access all functionalities of a modern contact center through Teams from any location, often at a lower TCO than traditional solutions.
In this video we show some of the features CC4Teams offers that most organizations need in addition to Microsoft Teams
In this four-minute video, we show the power of the Real-Time dashboard and Historical reports of CC4Teams with Power BI
Easy user adoption
Power BI integration
Full ADD integration
Graphical Call Flow
CC4Teams Extended is built exclusively for Teams using the newest Cloud Communications Graph APIs and, therefore, truly is fully integrated into Microsoft Teams.
CC4Teams is a SaaS solution, which means it is fully cloud and up and down scalable.
CC4Teams is one of the few Microsoft-Certified Teams Solutions globally.
Do you have questions about the capabilities of CC4Teams after watching our demo's or would you like to talk to one of our Contact Center Experts about the possibilities for your organization?
Please fill out the form on the right and we will contact yoou shortly.