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COVID-19 FREQUENTLY ASKED QUESTION

As protecting our residents and staff continues to be our highest priority, all Rennes Group facilities proceed with daily precautionary procedures, including screening for all staff, residents and essential visitors. Screenings include travel and symptom-related questions as well as a temperature reading, plus daily oxygen saturation tests for residents. Any questionable travel, concerning symptoms, temperatures over 100 or low oxygen saturation results triggers COVID-19 protocols. In addition, all staff wear personal protective equipment (PPE), including masks, safety glasses/goggles, gowns and gloves, as appropriate.

We strongly encourage our employees, communities and families to do what you can to help prevent the spread of COVID-19. Please visit the websites for the local public health department or the Centers for Disease Control and Prevention (CDC) for information on how you can help prevent the spread of 
COVID-19. 

We are advising our residents against leaving the facility for any non-essential outings or appointments; with the recent surge in the State of Wisconsin comes more likelihood and chance of being exposed within the community. Please take part in helping us fight COVID-19.

HOW ARE WE PROTECTING OUR RESIDENTS?
Resident safety is a top priority. Our care teams, including on-site nurses and caregivers, screen residents and employees daily for any potential signs/symptoms of COVID-19 (as outlined by the CDC guidelines). We have very aggressive infection control policies and procedures that help ensure we are doing all we can to fight COVID-19. Our policies address items such as necessary precautions, enhanced cleaning protocols, monitoring of residents, employee protocols and more. Individuals who admit to the facility or choose to leave the facility for a non-medical appointment are placed on isolation precautions for 14 days.

WHAT IS OUR RECOMMENDATION FOR VISITORS?
For the safety of our residents, care team and guests, we are limiting indoor visitors to only those who are essential visitors. Essential visitors include necessary medical personnel or end-of-life situations. 


HOW ARE WE ADDRESSING VISITATION?
Our visitation process was transitioned to an indoor setting, as appropriate, starting the week of October 12. The allowance of visitation is dependent upon the facility county positivity rate and the respiratory status of the facility. Recommendations and guidance indicate visitation should be on hold until the county positivity rate is <10%. We continue to evaluate the data and allow visitation to occur only when we feel it is safe. Please visit our visitor education page for more information.

WHAT KIND OF TRAVEL DO WE REVIEW?
In accordance with CDC and DHS guidelines, we are screening for international travel or travel to a known US hotspot based upon the CDC 
tracking data.

HOW ARE WE SCREENING VISITORS?

We ask all essential visitors to complete a screening regarding travel or symptoms of illness and provide a temperature reading in accordance with guidelines provided by the CDC.

ARE WE SCREENING EMPLOYEES?

Yes. All employees complete a screening at the start of each shift. This includes screening questions about travel and illness and a temperature reading.  

WHAT ARE OUR GUIDELINES REGARDING EMPLOYEES WHO ARE FEELING ILL?
In accordance with our Acute Respiratory Symptom (ARI) policy, ill staff are to report symptoms to the nurse manager and adhere to the ARI policy with regard to working.

HOW ARE WE STAYING CONNECTED WITH PUBLIC HEALTH?
We have regular contact local public health departments and continue to watch and follow the recommendations of the CDC and DHS.

WHAT IF THIS INFORMATION CHANGES?
Since this is a fluid situation with frequent changes and updates, we provide regular updates on our web site and social media pages. We will also continue to provide updates to residents, families and staff.

HOW CAN I DO A VIDEO CHAT WITH MY LOVED ONE?
All buildings have IPADs and/or iPhone on hand to assist your loved one with a video chat via Skype – or Facetime if you also have an iPhone. If we’re chatting via Skype, you’ll need to set up an account for yourself. Once you have an account, please call the building's Activity Team to arrange a time. Get your building info here

CAN I DELIVER ITEMS TO MY LOVED ONE?
With the recent update from the CDC regarding how the virus behaves on surfaces, we loosened our delivery guidelines and developed online calendars so family members can easily schedule a delivery at a time convenient to your schedule. These calendars will help manage and distance  visitors to the building, and keep staff informed of deliveries in a timely fashion. Simply click on a calendar below to schedule a resident delivery for your loved one.


Appleton Renaissance Assisted Living
Appleton Rennes & Health & Rehab Center
De Pere Renaissance Assisted Living
De Pere Residence by Rennes
De Pere Rennes Health & Rehab Center
Marinette Renaissance Assisted Living
Peshtigo East Rennes Health & Rehab Center
Peshtigo West Rennes Health & Rehab Center
Rhinelander Rennes Health & Rehab Center 
Weston Renaissance Assisted Living
Weston Rennes Health & Rehab Center
Wisconsin Rapids Assisted Living
 

ARE WE ALLOWED TO SEND MAIL?
Absolutely! Find your location's address here.

WHAT ARE YOU DOING FOR ACTIVITIES TO KEEP EVERYONE ENGAGED?

Our activity team has a weekly call to share ideas and brainstorm new ones. We’re getting rather creative! From doorway bingo and aerobics to one-on-one crafts, comfort corners and exercise corners – we’re focused on keep spirits up in any way we can. Check out our Facebook page where we are sharing photos and videos of all our activities.

CAN I DONATE FOOD OR SUPPLIES?
First of all, we’d like to thank everyone for your generosity in this difficult time! Many people have dropped off donations for PPE or other goods, including food. We very much appreciate your kindness. As we are limiting visitors to our building at this time, we encourage you to limit your travel. If you are dropping off items, please leave them in our vestibule and alert staff to the drop off. Please include your contact information with the donation so we can follow-up with a proper thank you. 



Have additional questions? Please fill out the contact form below and a member of our team will respond accordingly.